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Mucho Plants – FOB Trade Terms ｜
1. Seller’s Obligations
1.1 The Seller is responsible for handling all export-related documents and procedures in Taiwan, including
export licenses, phytosanitary certificates, and customs clearance.
1.2 The Seller shall deliver the plant goods to the carrier (airline or shipping company) at the port/airport of
departure in Taiwan. Once the goods are handed over to the carrier, the risk transfers to the Buyer.
1.3 The Seller shall provide the Buyer with the necessary documents, such as the commercial invoice,
packing list, and any export-side documents required for plant importation.
2. Buyer’s Obligations
2.1 The Buyer assumes all risks and expenses after the goods are delivered to the carrier at the port/airport of
export, including freight, insurance, import customs clearance, duties, and quarantine in the destination
country.
2.2 The Buyer shall confirm local regulations and quarantine requirements for plant importation. If the goods
cannot be cleared due to import restrictions or non-compliance with quarantine rules, the Seller bears no
responsibility.
3. Disclaimer
3.1 During international transportation, plants may be affected by time, environment, loss, or quarantine
delays that impact quality. After delivery to the carrier, the Seller shall not be liable for the condition, delay, or
damage of the plants.
3.2 These terms are based on FOB (Free on Board/Airport) delivery. Both parties should reconfirm export and
import regulations prior to shipment.
Dear customers,
Please read this page carefully before placing an order or applying for wholesale. By confirming your order, we assume that you have fully understood the ordering terms and all relevant charges listed below.
If you have any questions, feel free to contact us — we're happy to help!
Please confirm that your country allows plant imports and that you can meet all import regulations.
If any additional phytosanitary certificates or treatments are required, let us know in advance.
(If we have shipped to your country before, we’re more than happy to share our experience and guidance!)
Once we receive your order, we will provide a draft invoice.
A 50% prepayment is required, covering both the plant cost and estimated shipping fee.
After payment is received, we’ll begin preparing your order and report any out-of-stock or size changes within 2 weeks.
You may choose to accept the changes or cancel the affected items.
Before shipping, the remaining balance must be paid in full.
To be eligible for a refund, please provide clear photos and videos during the unboxing and root inspection process.
Damage or loss under 5% is considered normal due to international shipping and handling.
We cannot compensate for any plants missing due to customs confiscation or theft during transit.